NM
Nompumelelo M
1 reviews | Active since May 2019
23 Aug 2021, 08:29
Bad Service
I have a complaint about Hollard they had stopped debiting me without my consent I sent numerous pleas until they responded I was told to manually do an EFT slp that it does not lapse I did tht afterwards I called them to reload my debit order onto their system and they said that they would now #Win They have debited me 3 times the money I have already paid by EFT since they said I should pay so tht my policies dnt lapse m so disappointed at them I want my refund ?
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
23 Aug 2021, 08:58Hello Nompumelelo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you and look into your complaint please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you and look into your complaint please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's reply23 Aug 2021, 08:58
Official
Hello Nompumelelo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
To assist you and look into your complaint please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you and look into your complaint please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
23 Aug 2021, 11:38Hello Nompumelelo
Thank you for the additional information. We have referred your matter to our customer services team to contact you and assist you with your policies. They will contact you within two working days.
Kind Regards
Natasha Vos
Thank you for the additional information. We have referred your matter to our customer services team to contact you and assist you with your policies. They will contact you within two working days.
Kind Regards
Natasha Vos
Hollard Life's reply23 Aug 2021, 11:38
Official
Hello Nompumelelo
Thank you for the additional information. We have referred your matter to our customer services team to contact you and assist you with your policies. They will contact you within two working days.
Kind Regards
Natasha Vos
Thank you for the additional information. We have referred your matter to our customer services team to contact you and assist you with your policies. They will contact you within two working days.
Kind Regards
Natasha Vos