mM
morongoa M

1 reviews | Active since Dec 2011

03 Aug 2020, 15:03

Bad service

Policy no :***

Hollard they haven't debited my mother's account since May and there is always money. We've been trying to call them for assistance but the agents are so rude and impatient with my mother and she's 75 years old and has been paying this funeral cover for over 2 decades.

Their service is the worst ever, they don't care about us.

0
Replies (1)
Hollard Life
Hollard Life's reply03 Aug 2020, 16:53
Official
 Hello  *****goa vera 

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints