NT
Noxolo T
1 reviews | Active since Sept 2021
20 Sept 2021, 14:48
Bad service at Hollard
<div>My Name is Noxolo Tomose My daddy had a Funeral policy with Hollard my daddy passed away on the 8th of September on the 10 my mom sent them the documents that they needed and on the 12 they called n said they need copy of my mom's ID and 1 month bank statement I sent them they said we gonna get the money within 48 hours we told them that on the 18th we will have the funeral n we going to use that money but still now they didnt pay the money my mom had to borrowed money from other people (Lulama Tomose ***) my moms Details</div>
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Replies (5)
Hollard Life's replyOfficial
20 Sept 2021, 15:02Hello Noxolo
We are saddened to hear about the loss of your dad. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your matter please provide us with your late dads identity number and name.
Kind regards, Natasha Vos
We are saddened to hear about the loss of your dad. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your matter please provide us with your late dads identity number and name.
Kind regards, Natasha Vos
Hollard Life's reply20 Sept 2021, 15:02
Official
Hello Noxolo
We are saddened to hear about the loss of your dad. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your matter please provide us with your late dads identity number and name.
Kind regards, Natasha Vos
We are saddened to hear about the loss of your dad. Please accept our sincerest condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your matter please provide us with your late dads identity number and name.
Kind regards, Natasha Vos
NT
Noxolo T's updateReviewer Update
20 Sept 2021, 15:58My dad's Name Lumkile John Nikani
ID number :***
ID number :***
NT
Noxolo T's update20 Sept 2021, 15:58
Reviewer Update
My dad's Name Lumkile John Nikani
ID number :***
ID number :***
Hollard Life's replyOfficial
21 Sept 2021, 08:44Hello Noxolo
Thank you for the additional information. We are looking into the matter and will be in contact with you soon.
Kind Regards
Natasha Vos
Thank you for the additional information. We are looking into the matter and will be in contact with you soon.
Kind Regards
Natasha Vos
Hollard Life's reply21 Sept 2021, 08:44
Official
Hello Noxolo
Thank you for the additional information. We are looking into the matter and will be in contact with you soon.
Kind Regards
Natasha Vos
Thank you for the additional information. We are looking into the matter and will be in contact with you soon.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
18 Oct 2021, 13:42Hello Noxolo
We are sorry for the delay in responding to your matter. We have not been able to allocate a policy with the details provided.
Please provide us with the type of policy this is and where the policy may have been opened to further investigate.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter. We have not been able to allocate a policy with the details provided.
Please provide us with the type of policy this is and where the policy may have been opened to further investigate.
Kind Regards
Natasha Vos
Hollard Life's reply18 Oct 2021, 13:42
Official
Hello Noxolo
We are sorry for the delay in responding to your matter. We have not been able to allocate a policy with the details provided.
Please provide us with the type of policy this is and where the policy may have been opened to further investigate.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter. We have not been able to allocate a policy with the details provided.
Please provide us with the type of policy this is and where the policy may have been opened to further investigate.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
09 Nov 2021, 15:35Hello Noxolo
We have not been able to locate your policy to assist with your matter.
If you still require assistance on this matter please provide us with they type of policy this is and where it was opened.
Kind Regards
Natasha Vos
We have not been able to locate your policy to assist with your matter.
If you still require assistance on this matter please provide us with they type of policy this is and where it was opened.
Kind Regards
Natasha Vos
Hollard Life's reply09 Nov 2021, 15:35
Official
Hello Noxolo
We have not been able to locate your policy to assist with your matter.
If you still require assistance on this matter please provide us with they type of policy this is and where it was opened.
Kind Regards
Natasha Vos
We have not been able to locate your policy to assist with your matter.
If you still require assistance on this matter please provide us with they type of policy this is and where it was opened.
Kind Regards
Natasha Vos