nH
nkosinathi H
1 reviews | Active since Aug 2014
16 Feb 2015, 08:14
bad service again
Hollard still have not changed my debit date. I sent them the mail they requested to change but still an sms I got this morning confirms my debit date is wrong. Is it hard for hollard to phone me. Cause I am not phoning them they the ones on the wrong. Please fix this cause I would be charged a debit order return amount.
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Hollard Life's replyOfficial
16 Feb 2015, 08:37Hello nkosinathi213,
Thank you for bringing this matter to our attention.
Please be advised that the relevant department has been notified and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration as a result.
Kind regards,
Liezel Bester
Complaints Resolution Management
***
Thank you for bringing this matter to our attention.
Please be advised that the relevant department has been notified and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration as a result.
Kind regards,
Liezel Bester
Complaints Resolution Management
***
Hollard Life's reply16 Feb 2015, 08:37
Official
Hello nkosinathi213,
Thank you for bringing this matter to our attention.
Please be advised that the relevant department has been notified and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration as a result.
Kind regards,
Liezel Bester
Complaints Resolution Management
***
Thank you for bringing this matter to our attention.
Please be advised that the relevant department has been notified and one of their consultants will be in touch with you shortly.
Please also accept our apologies for any inconvenience and/or frustration as a result.
Kind regards,
Liezel Bester
Complaints Resolution Management
***