ND
Nandipa D
1 reviews | Active since Dec 2011
11 Dec 2015, 18:39
BAD SERVICE AGAIN
Do I always have to complain before Hollard can fix anything!!!<br> I do not have a policy with Hollard but they keep on deducting premiums from my account after they made a mistake by updating bank details on a different policy. How many calls and emails would it take for Hollard to sort this out?
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Replies (1)
Hollard Life's replyOfficial
14 Dec 2015, 10:48Hello Nandips,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply14 Dec 2015, 10:48
Official
Hello Nandips,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***