AL
Armstrong L

1 reviews | Active since Nov 2019

01 Mar 2022, 15:32

Bad service

Claimed in 2020 till today matter haven't been resolved

0
Replies (3)
Hollard Life
Hollard Life's reply01 Mar 2022, 16:29
Official
Hello Armstrong
 
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 
Escalated Complaints Team 
AL
Armstrong L's update01 Mar 2022, 16:38
Reviewer Update
But it's been 2 year's since I've been waiting for a response and none
Hollard Life
Hollard Life's reply02 Mar 2022, 09:01
Official
Hello Armstrong

We are sorry for the length of time it is taking to resolve your matter and we assure you that we are investigating the full detail of your complaint. We require additional information to review your complaint and have requested this information. 

We will keep you up to date with our progress on your matter. 

Kind Regards
Escalated Complaints Team