Bad service

I am writing this review again after I put down a claim in July and no one ever contacted me and assisted. Today i get a text from IUA BUSINESS, informing me that my claim for retrenchment was declined and no one even CALLED to tell me the reason what so ever.

So I wanna know how does Wesbank employ Hollard to take my money for many years and now that i need help with paying the vehicle after having 3 vehicles through them and never claimed for over +-8 years what nerve do you even have to give me the run arounds of calling IUA for two months who never returns no ones emails nor contact you.

I am very annoyed and dont want anything to do with all three businesses I don't know what is the relationship but for the 1st time in my life after 15 years have i ever not had a job and only because of this pandemic.

So i would nicely like my car to be paid by whoever has been taking my money for insurance for however period it is supposed to be and i would like you guys to deal directly with your customers as you have loads of 3rd parties who are not doing their jobs, the uia business solutions is the most useless company ever, how can you not even once call someone to tell them that the application was received, is being processed, the outcome in 2 and a half months, what type of chinese business are they running.

Please Hollard and Wesbank you can do better than that, you are respectable to other people but this paying out insurance is not good for the business at all. I personally would remember not to take any cover with Hollard because of the 3rd part, i would rather go to Nedbank than come back to Wesbank.

I am really disappointed and my car is in arrears, alternatively return all the monies i have been paying over the years PLEASE.

Can you let me know why i should only contact you in 3 months as per your text?

And why cant you find me on your system every time i call?

But every month money is taken.