YM
Yandisa M
1 reviews | Active since Sept 2016
02 Mar 2021, 15:32
Bad service
Rating 0 stars... The Hollard cellphone insurance at Game service is appalling. This is the hundredth time I have been complaining about the same issue and thinking of canceling the policy. Double debits occurring every month and they blame it on the system which they have been saying they will fix it for the past few months. I'm tired of calling them every month of the same issue.
Please please help cause I don't want to cancel and lose the money I have been paying for the past few months
Regards Yandisa M
Helpful (0)
Replies (1)0
Replies (1)Hollard Life's replyOfficial
02 Mar 2021, 16:21Hello Yandisa
We are sorry that your matter has not yet been attended to and apologise for the poor service experienced.
Your matter has been escalated to our administrators for urgent attention.
Kind Regards
Life Solutions Complaints Team
We are sorry that your matter has not yet been attended to and apologise for the poor service experienced.
Your matter has been escalated to our administrators for urgent attention.
Kind Regards
Life Solutions Complaints Team
Hollard Life's reply02 Mar 2021, 16:21
Official
Hello Yandisa
We are sorry that your matter has not yet been attended to and apologise for the poor service experienced.
Your matter has been escalated to our administrators for urgent attention.
Kind Regards
Life Solutions Complaints Team
We are sorry that your matter has not yet been attended to and apologise for the poor service experienced.
Your matter has been escalated to our administrators for urgent attention.
Kind Regards
Life Solutions Complaints Team
