MG
Mthunzi G
1 reviews | Active since Dec 2015
15 Dec 2015, 13:03
Bad Service
My name is Mthunzi Gagela and policy Holder at Hollard. I have been calling since Thursday Last week to adjust my policy and still now the policy has not been adjusted due to the fact that their it department has not attended the issue. I have spoken to both Noma and Petunia and the issue has not been resolved.
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Replies (1)
Hollard Life's replyOfficial
18 Dec 2015, 13:43Hello victorg25,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply18 Dec 2015, 13:43
Official
Hello victorg25,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***