NE
Nelis E
1 reviews | Active since Aug 2013
07 Oct 2015, 15:13
BAD SERVICE!!!!
Hollard insurance told me that it takes two working days for a claim to be assessed!<br> I called after three working days, and asked them to contact me and send the quote to me when finalized!<br> This is the eight working day! I haven't heard anything from them yet!<br> <br> I AM DISAPPOINTED AS A CLIENT <br> I AM NOT BE ABLE TO RECOMMEND HOLLARD TO MY FRIENDS
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
07 Oct 2015, 15:24Hello NelisE,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply07 Oct 2015, 15:24
Official
Hello NelisE,
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent attention and an agent will be in contact with you regarding the service benefit process.
Kind Regards
Lynne Lawrence
***