BAD SERVICE

I have funeral cover for my mother with Hollard for years now, she turned 68 this year. I called Hollard yesterday to review my policy because I am paying almost R200.00 for R15000 cover. I do not understand why I was told due to her age I cannot increase the cover meanwhile on your website you advertise the policy until the age of 75 with less premium. The consultant I spoke to told me about R115 premium I am paying I am not sure where she saw that. I called back to clarify this and I spoke to a different lazy and *********** consultant who told me she cannot answer for another consultant when I asked to speak to her supervisor she put my call back to reception. The receptionist took my details and she said the team leader will contact me and I am still waiting.