xK
xolelwa K

1 reviews | Active since Oct 2016

27 Oct 2016, 19:51

bad service

<p>We submitted a claim to Hollard last Thursday up until today we have not been paid.they guaranteed us 48 hours but to our suprise it cost us alot than we thought.we called them with our airtime for almost week.we have submitted all tje required documents,we fax everyday. On Saturday its the funeral day,wow the still have not paid us.you can think now what are we going through.Hollard can emagine our next step.I doubt I would ever reffered someone to such a nasty place and poor business,lack of respect,poor service.policy no: ********** 33</p>

0
Replies (1)
Hollard Life
Hollard Life's reply28 Oct 2016, 08:59
Official

Hello

We are truly sorry for your loss.

I am sorry for the experience you had during this difficult time .

Our team will contact you about your claim and the poor service experience.

Kind Regards

Lynne Lawrence

***