AR
Annah R
1 reviews | Active since Apr 2019
01 Jul 2021, 14:53
Bad service
How long does it take for Hollard to send someone a cancellation letter. I cancelled my insurance today because of bad service, no one could give me a valid reason why my premium is going up in July and also August. All they could say was it is everyone's policy that is going up. I was promised to get the cancellation letter via email but no one bothered to send it. The call center does not even care.
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Hollard Life's replyOfficial
01 Jul 2021, 15:27Hello Annah
Thank you for being patient and giving us the opportunity to resolve your complaint. We confirm that the cancellation letter has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos
Hollard Life's reply01 Jul 2021, 15:27
Official
Hello Annah
Thank you for being patient and giving us the opportunity to resolve your complaint. We confirm that the cancellation letter has been sent to the email address on record.
Contact us for any future concerns or compliments.
Kind regards,
Natasha Vos