tS
tebogo S
1 reviews | Active since Jan 2016
07 Jun 2025, 21:07
Bad experience
I am still waiting for hollard to sort out the R250 airtime after a numerous calls I have made for assistance. My mother passed on and R250 airtime was one of the benefits which I'm unable to redeem. Please help. This airtime was supposed to be the airtime for funeral arrangements but I'm still struggling with no help, my mother's funeral has already passed.
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
09 Jun 2025, 09:30Hello Tebogo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply09 Jun 2025, 09:30
Official
Hello Tebogo
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
tS
tebogo S's updateReviewer Update
15 Jun 2025, 08:21This is still not resolved. I'm so disappointed in hollard incompetence. Can someone at hollard please resolve my query. I'm not intending to stop making noise until I have been attended to and my issue is resolved.
tS
tebogo S's update15 Jun 2025, 08:21
Reviewer Update
This is still not resolved. I'm so disappointed in hollard incompetence. Can someone at hollard please resolve my query. I'm not intending to stop making noise until I have been attended to and my issue is resolved.
Hollard Life's replyOfficial
17 Jun 2025, 11:29Hello Tebogo
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's reply17 Jun 2025, 11:29
Official
Hello Tebogo
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
20 Jun 2025, 13:14Hello Tebogo
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply20 Jun 2025, 13:14
Official
Hello Tebogo
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team