Bad Customer Services

To Whom It May Concern

Kindly pay an urgent to this email last year 2021 I received an email from Hollard that says Mr. Bongumenzi Cyprian Ngcobo and Miss Zama Noluthando Ngcobo were covered as my children which is not true.

These are my siblings kindly refer to the attached policy document that I received when I join Hollard Funeral Cover, and I was forced to open a new cover for both of them I even called Hollard call several to address this issue but I was ignored.

Now I am deciding to take this matter to the media so that some of your clients and shareholder will see how you treat your clients. I am hoping that your PR Department will stand the pressure from the media