TM
Tamara M
1 reviews | Active since Jan 2021
31 Jul 2023, 14:49
Bad Customer Service - will never take any cover from Hollard.
I have submitted a funeral claim on the 22 June 2022(***), Hollard has not paid yet. I cannot seem to get hold of anyone in the claims department - no replies even on email. I will never recommend Hollard to anyone. People take policies to help with the funeral preparations. Hollard doesn't have any sympathy towards their clients.
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Tamara M's updateReviewer Update
12 Aug 2023, 08:02Hi
I have not received any feedback from Hollard.. 5 days passed. This is getting annoying because when I call the customer careline I’m not getting any help. They can’t transfer me to claims department. They keep on saying they will escalate my issue. I’m very disappointed with Hollard.
I have not received any feedback from Hollard.. 5 days passed. This is getting annoying because when I call the customer careline I’m not getting any help. They can’t transfer me to claims department. They keep on saying they will escalate my issue. I’m very disappointed with Hollard.
TM
Tamara M's update12 Aug 2023, 08:02
Reviewer Update
Hi
I have not received any feedback from Hollard.. 5 days passed. This is getting annoying because when I call the customer careline I’m not getting any help. They can’t transfer me to claims department. They keep on saying they will escalate my issue. I’m very disappointed with Hollard.
I have not received any feedback from Hollard.. 5 days passed. This is getting annoying because when I call the customer careline I’m not getting any help. They can’t transfer me to claims department. They keep on saying they will escalate my issue. I’m very disappointed with Hollard.