JD
Jessica D
1 reviews | Active since Apr 2019
17 Nov 2021, 08:13
Bad communication, long waiting payment period beware... not an easy company to deal with.
Bad communication slow in payment like I asked them when will they pay my regent cash back on Facebook they never answered, it's being long waiting.. their call centre is just complicated you never get assistance,like Avbob pays in three days. How can one wait for payment for ten working days like cash back doesn't cause much
Helpful (0)
Replies (2)0
Replies (2)Hollard Life's replyOfficial
17 Nov 2021, 09:02Hello Jessica
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply17 Nov 2021, 09:02
Official
Hello Jessica
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's replyOfficial
18 Nov 2021, 08:14Hello Jessica
Thank you for your patience while we looked into your matter. Our customer services team have confirmed that your cash back claim has been paid.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our customer services team have confirmed that your cash back claim has been paid.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Hollard Life's reply18 Nov 2021, 08:14
Official
Hello Jessica
Thank you for your patience while we looked into your matter. Our customer services team have confirmed that your cash back claim has been paid.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our customer services team have confirmed that your cash back claim has been paid.
Contact us for any future concerns.
Kind Regards
Escalated Complaints Team
