MG
Mmancha G

1 reviews | Active since May 2016

26 Aug 2016, 19:22

Bad client service

<p>Wat a bad service i received frm the consultant frm bloed by the name of morake,i went to the branch to enquire about mypolicy but he couldm assist i was in the branch For 3hrs but he was unable to assist but he promised to send an email to haedoffice and he will call me back but he never ddi,but tday i went to branch mind u i travel frm modimolle wich is far,so wen i got there he lies about calling me,so asked about my previos enquire still he ddnt hav answers n i sat der like 30 minutes while he was lookimg at his computer not giving me answers,i m so angry i left without answers because he is so unorganized with his job</p>

0
Replies (3)
Hollard Life
Hollard Life's reply29 Aug 2016, 08:39
Official

Hello Mmancha

I would like to thank you for contacting us regarding your experience.

I am sorry for the service you have received from our branch.

Our team will arrange for contact to be made with you regarding yopur policy and to address the service.

Regards

Lynne Lawrence

**********

MG
Mmancha G's update09 Sept 2016, 17:01
Reviewer Update

Excellent respond i got frm the consultant by the name of samuel who dealed with my complained m now a happy client he was eble to respond to all the equiries i had,

But still waiting for morake to call as i requested please

Thnkss samuel pudikabekwa

MG
Mmancha G's update09 Sept 2016, 17:06
Reviewer Update

Excellent respond i got frm the consultant by the name of samuel who dealed with my complained m now a happy client he was eble to respond to all the equiries i had,

But still waiting for morake to call as i requested please

Thnkss samuel pudikabekwa