BAD BAD SERVICE

In the beginning of March 2020 we submitted a claim as my mother was diagnosed with breast cancer. All the requested information and claim forms was sent as requested. April 2020 a follow up was sent, 1 person from Hollard contacted my mother regarding the claim, Kathleo only reason for the 1 star. But sadly they referred the claim to the incorrect department Kathleo tried her best to get the correct department to contact her to resolve the claim.

Until today and 37 emails later no response from Hollard. which means I'm not able to take my mother for any kind of treatment as she is paying this policy for more than 10 years and this is the service she receives.

Wonder what any employee at Hollard will do if it was their mother......................

I will NEVER recommend Hollard to any-one as to me they are quick to just take money but can't even respond to an email. RIDICULOUS AS THEY CAN'T EVEN RESPOND TO AN EMAIL.

VERY PATHETIC.