Appualing Service at Hollard Insurance.

The most saddening issue of late is that Hollard is asking for proof of ownership. I mean, we bought items, threw boxes away when we moved to Springs from Devon. We never knew that we have to hoard the boxes for ages until we need them when we lodge a claim. We never knew we have to keep slips as proof of ownership when we are faced with such challenges. Then my house could have been full of slips and boxes and documents. All reports and photos were sent to Hollard. News Paper article of the ******s being arrested was also sent. Photos of some of my appliances and serial number of the big TV was sent. My tekkies and clothes, does Hollard really think I must keep slips of such items as proof that the tekkies and clothes were mine or belonged to the children. We are traumatized. Our kids are traumatized and this is the service Hollard is giving to us. From 9 July to 2nd August, and this is not resolved just buffles me. We are working in a correctional facility and we have to endure the pain of seeing these ****s who broke into our house and messed us up. I'm totally disappointed in the level of service honestly. I have no words whatsoever for Hollard.