LM
Lindokuhle M
1 reviews | Active since Oct 2024
02 Oct 2024, 14:19
Angry Client
I really didn’t expect this experience from Hollard and IUA what a BAD service and incomplete customer service 🚮…
I’ve registered a claim three weeks ago and all you’ll do is give me run arounds, you just don’t care about the burial expenses with you it’s excuse after excuses..as for you IUA agents they are useless giving out false a information that the claim is assessed after a day nah this and that is missing… Now I see why “PEP/IUA it’s target market is pensioners they take advantage of them.
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
03 Oct 2024, 11:50Hello Lindokuhle M
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's reply03 Oct 2024, 11:50
Official
Hello Lindokuhle M
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
We are busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's replyOfficial
08 Oct 2024, 10:55Hello Lindokuhle M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply08 Oct 2024, 10:55
Official
Hello Lindokuhle M
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team