*********** and unreachable

One cannot get hold of them. Waited online for over 30 minutes, the consultant put me on hold (another 20 minutes) because they can't find my policy, only to hear the same annoying message, "You are customer number 15 in the line. Please hold on for the next available consultant." After almost an hour, back to where I started. When I got through they tell me that my policy is with Brolink (of which I've never heard) who then day is with other underwriters who eventually say it's with my bank. All of that is nonsense. The policy is with Hollard, but they are too *********** to know. None of the tell numbers of all whales I've received vein them are actually in service. It gives that message or simply cuts off when dialed. They don't call me after multiple requests by mail.