KP
Kevin P

1 reviews | Active since Jun 2020

10 Jun 2020, 10:50

Account protection plan

I have an edgars account protection plan through hollard. i have emailed hollard 4 times since the beginning of may 2020 for the forms required to claim, received an automated response advising of reply within 2 business days. been over a month ans no response from hollard. Contacted the call center number given, and was transferred from one agent to another. Absolutely pathetic customer service for something so simple

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Replies (1)
Hollard Life
Hollard Life's reply10 Jun 2020, 11:50
Official
Hello Kevin P

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
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