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Christine C
1 reviews | Active since Jul 2015
01 Jul 2022, 15:14
About Hollard customer care.
Very disappointed with Hollard. My funeral policy is 10 years old, and I was supposed to receive a "moneyback" benefit in April already. They ignore my emails, and I was told once that this benefit is computer generated. Easy to blame the computer?
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Replies (2)
Hollard Life's replyOfficial
01 Jul 2022, 15:23Hello Christine
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards, Escalated Complaints Team
Hollard Life's reply01 Jul 2022, 15:23
Official
Hello Christine
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards, Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within three working days.
Kind Regards, Escalated Complaints Team
CC
Christine C's updateReviewer Update
01 Jul 2022, 19:26Thank you so much. I appreciate it
CC
Christine C's update01 Jul 2022, 19:26
Reviewer Update
Thank you so much. I appreciate it