AS
Amanda S
1 reviews | Active since Mar 2018
09 May 2024, 09:31
A company that lies and mislead people "HOLLARD INSURANCE"
I have been paying this company for years. Now my uncle has passed on, I need money to bury him, Hollard is not paying. I submitted my claim on Monday, 6 May 2024, around 8H30 in the morning, even now I have nt received a cent from them.
Helpful (0)
Replies (1)0
Replies (1)
Hollard Life's replyOfficial
09 May 2024, 10:24Hello Amanda,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolution team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team
Hollard Life's reply09 May 2024, 10:24
Official
Hello Amanda,
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolution team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team