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Micheal M

1 reviews | Active since Sept 2015

05 Nov 2015, 11:43

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My mother have a policy with hollard. Took out one for her cousin.<br> <br> Hollard told her to send documents. Included a authority letter from court. That proves that my mother is a beneficiarie. Not even they policy paper is enough. We went to go fetch it by the court. And send it. Yet they did not recieve any. I have prove of all necessary documents but they did not recieve one document.<br> <br> The service of hollard such big time. I do not refer hollard to any clients. Do not get covered by HOLLARD. THEY CLAIMS DEPARTMENT STINKS BIG TIME.

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Replies (1)
Hollard Life
Hollard Life's reply05 Nov 2015, 14:21
Official
Hello KMC Malgas,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for the delay with your claim.

Please note that we have escalated your complaint to the Claims Manager for urgent attention and feedback will be provided to you as soon as possible.

Kind Regards
Lynne Lawrence
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