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I have had my policy for over 10 years and it’s been increasing drastically over time, I called Hollard this year and I asked them to cap my premiums, they assured it is done , o now get an sms to say my premiums are increasing, the call centre is useless , you explain things over and over with no solution, I need this to be sort out asap
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Replies (2)'s updateReviewer Update
29 Nov 2023, 11:24It’s for a furneral cover, please can some get back to me urgently with regards to this matter
's update29 Nov 2023, 11:24
Reviewer Update
It’s for a furneral cover, please can some get back to me urgently with regards to this matter
Hollard Life's replyOfficial
29 Nov 2023, 12:11Hello Valancia,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply29 Nov 2023, 12:11
Official
Hello Valancia,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team