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I'm disappointed in service I received from one of hollard Brokers(truesure intermediary service) On September I received my payslip from our salary department.... To my surprise the was a policy from hollard I didn't knw of,policy number (***)i called the customer care trying to find out when was it been taken.?as I previously had a policy I failed to pay. The call center agent informed me it was taken a month ago. To my surprise I didn't take any new policy and I was being told it was a Broker.(Truesure intermediary services) after I did my own investigation I found out tht the agent by the Name of Selina Mokhutle is the one who wrote me and she based in joburg and I'm in Bloemfontein..... My investigation led me to an agent I used previously to take up a policy, and he told me tht he gav Selina my info to Q link me only....i asked for the agent number, I tried to reason with her to return the money 4 the policy as it already deducted on my persal.... She promised to do so on 25...till to date my money hasn't been returned.... She blocked me.... I called the Broker Mr Elliot told him the story, he seem not keen to assisted me in this matter.... My question is WHT does hollard do in events agents write people with out their knowledge whn thy short business....