LM
Louis M

1 reviews | Active since Jan 2016

03 Mar 2025, 13:44

25% INCREASE on Hollard Life premium, CRAZY!!! WITH NO INCREASE IN COVER????

I'm writing the following wanting the public to know how Hollard life treats a 79 year old person and how they just don't care for the elderly and their limited income. So my dad is 79 years old, and they have increase his life policy premium with 25% !!!!! We have approached Hollard as they have not offered any addition to the policy value (Life cover), just and increase in policy. Thus no additional risk to them, just making more money off an old person which can barely afford this, to pass on to his children and family. This is very ********* from our experience and point of view. We will disclose this experience we had and the unwillingness of Hollard to work with a 79 year old man on all social media platforms. People should listen to other people and learn from their experience how Hollard treats long standing customers. So sad that Hollard just does not care for the elderly!

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Replies (3)
Hollard Life
Hollard Life's reply03 Mar 2025, 15:46
Official
Hello Louis
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
LM
Louis M's update31 Mar 2025, 11:06
Reviewer Update
Hollard, sorry does not cut it, you just don't care about individuals and old people. You are not willing to look at an individual but instead you impose the maximum increase on your policies, and your policy stated clearly "up to 25%" not fixed on 25% increase.

This is shocking and abusing old people and push them into cancellation just because of greed!!!!

Greed will be man's downfall, be careful Hollard!!!!!

I will post my experience further on social media networks, people need to now how Hollard treat old people from our experience!!!
Hollard Life
Hollard Life's reply30 Apr 2025, 14:29
Official
Hello Louis

Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team