GC
Glenn C
1 reviews | Active since Mar 2009
12 Feb 2016, 09:07
2 Weeks, Multiple Attempts, No Feedback whatsoever
Hi<br> <br> I have requested information regarding my policy via your website & customer service mailbox multiple times waiting patiently for a response, with no luck. Not even a single communication sent my way.<br> I'm not sure what else i can do to get some answers ?
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Hollard Life's replyOfficial
13 Feb 2016, 11:08Hello glennza,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply13 Feb 2016, 11:08
Official
Hello glennza,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our policy administrator for urgent attention and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***