1 reviews | Active since May 2021
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I had insured my cellphone with hollard insurance since the year 2020 February. Last month my device got ******, I followed the necessary procedure then called them with the required information.
They didn't even waste a day they DECLINED my claim stating that it was my fault and I should have been careful.
The car that the phone was in it was locked, out of sight and they said it could be remote jamming and I needed to provide footage.
Where does one get footage in the dusty townships that I stay in?
They still deducting my money and for what I do not know.
My advice is DON'T GO FOR HOLLARD is a ****.
They take your money but when it comes to giving the service you paid for they decline it.
They don't even deserve the one star I have given them.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team