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cindyorr C

1 reviews | Active since Nov 2016

11 Nov 2016, 13:09

Worst service ever to log a claim

<p>Firstly we purchased a tablet a Game and took the insurance with Hollard. (15/10-up and till now)</p> <p>The very next day the screen cracked and I have been on going fighting with Hollard Insurance trying to log a claim.</p> <p> </p> <p>Every time I phone there is never a manager available, also I have to be transferred to 6 departments and still no help from any one and to top it all off I am on hold from 10-30 every time trying to get hold of someone there.</p> <p>I would never recommend anyone to take insurance with Hollard as they have the worst claims department. I would hate to see if anyone had a vehicle insured there how long would they battle to get a claim through, if Hollard can even get a small claim on a Tablet correct!</p> <p>Thank you</p> <p>Cindy</p> <p> ********** 567</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply14 Nov 2016, 09:39
Official

Hello cindy-orr

I would like to thank you for contacting us regarding your experience.

I am sorry that you have not been assisted with your claim.

Our team will contact you regarding your claim and the service you have experienced.

Kind Regards

Lynne Lawrence

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