Worst service ever received

Item: Hollard Insurance
Rating: 1
Author: Yvette N

A claim was put through over a month ago but ever since we had been given the run around. The supplier has promised a date and not shown up till date. Everytime I make a call to the call center they say we will give you a call back yet that is never done. Try call to make a formal complaint and you given ****py attitude and told to go on the website and send a email. Time to change insurance provider.

Helpful (0)

Replies (3)

Hollard Insurance's replyOfficial

21 Nov 2017, 20:29

Hello Evee2

Thank yioou fro contacting us.

I am sorry the supplier didn't show up on the promised date.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

***

Hollard Insurance's reply21 Nov 2017, 20:29

Official

Hello Evee2

Thank yioou fro contacting us.

I am sorry the supplier didn't show up on the promised date.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

***

Yvette N's updateReviewer Update

21 Nov 2017, 20:49

I look forward to that happening because for the past two weeks I've been hearing that I will be contacted about the claim but I'm not had single call returned with regards to whats was going in with the claim neither from Hollard itself or digital solutions.

Yvette N's update21 Nov 2017, 20:49

Reviewer Update

Yvette N's updateReviewer Update

21 Nov 2017, 20:50

I have not had a single call*

Yvette N's update21 Nov 2017, 20:50

Reviewer Update

I have not had a single call*