Worst Service EVER!

I would have given a 0 rating if that was possible. Hollard did not take a debit order in September and a double debit was arranged for October. Today, I wanted to arrange a tow truck as we were stuck on the side of the road, only to once again hear that the policy was inactive. Calling to get this resolved has taken up 2 hours of my time and I am still no closer to getting this resolved. I have honestly never in my life come across an insurance company so uninterested in assisting their clients. I would not recommend Hollard to anyone ever, and will be searching for alternative insurance elsewhere.