1 reviews | Active since Jul 2017
Worst service ever
<p>3 weeks ago i made a claim to Hollard csurance for my ****** phone and up until now i have not received any response from them... worse they put you oh hold for almost an hour and more just to be told they are waiting for a usage report,just how long do i have to wait and sit without a phone...every month i pay religiously for my insurance premium and now i am not getting my money worth..Cell C and Hollard you provide the worst service,after this incident i am cancelling my premiums with you... putting us on hold for hours is not really professional,something needs to be done...this is being *********** on your part.</p>
Hello mabongi-mabree-mamkhosana-omhle
Thank you for contacting us.
I am sorry you had no update on your claim.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
Hello mabongi-mabree-mamkhosana-omhle
Thank you for contacting us.
I am sorry you had no update on your claim.
Our team will be in contact with you regarding your claim.
Kind Regards
Lynne Lawrence
***
It would be nice to know when exactly am i gonna be contacted because I have been hearing that the whole of this week....worse when you have been holding for almost an hour your consultants have the audacity to say"Unfortunately there's nothing we can do to help you" Just who exactly is suppose to help me? Have I been paying services for an imaginary company?
It would be nice to know when exactly am i gonna be contacted because I have been hearing that the whole of this week....worse when you have been holding for almost an hour your consultants have the audacity to say"Unfortunately there's nothing we can do to help you" Just who exactly is suppose to help me? Have I been paying services for an imaginary company?