SG
Sipho G

1 reviews | Active since Jul 2020

17 Nov 2021, 10:58

Worst service

The service that once received from Hollard is the worst that i have received from any service provider. One has been calling their offices for the claim that was lodged which has not even been honoured by Hollard.

0
Replies (3)
Hollard Insurance
Hollard Insurance's reply18 Nov 2021, 08:35
Official
 
Hello Mr Gamede 

 We are sorry that your experience has led you to contact us with a complaint.
 
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
 
 Regards
 Customer Resolution Team  

 
SG
Sipho G's update18 Nov 2021, 21:11
Reviewer Update
Hi, after having received a call from Hollard and promised that someone would contact me things got worse. An assessor decided to write the vehicle off and made a decision that it should be sold. Surely I should have been engaged about it so that I can make a decision as I still own the car
Hollard Insurance
Hollard Insurance's reply19 Nov 2021, 09:16
Official
Good Morning Mr Gamede

This serves to advise you that we have responded to your post privately.

Kind Regards

Customer Resolution Team