mM
matlizo M

1 reviews | Active since Mar 2011

07 Sept 2022, 11:09

Worst service

If there was an option for "no star" I would have chosen it.Firstly after not claiming for 4years they replaced an original windscreen of a Mercedes GLC coupe with a generic cheaper one of poor quality and now the process of claiming for a car accident drags until one pays for the damages themselves.It appears as if they use the excuse of appointing assesors to not pay for claims at all! Hope the Ombudsman takes this matter seriously.

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply07 Sept 2022, 12:49
Official
 Hello Nonhlanhla
 
We are sorry that your experience has led you to contact us with a complaint.
 
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
 
Regards
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