KB
Kyrisani B

1 reviews | Active since Nov 2023

29 Nov 2023, 16:23

Worst insurance ever.

Hollard is just a ****. I've been stuck on the road since 08:00 am and their their emergency assistance number goes through and once you say hello they hang up. It's the second time I try to contact their emergency assist number and this happens and mind. From 08:00 am till 15:00 after calling non stop and running out of airtime countless times in an effort to get help. I finally called innovation road assist at 15:00 and they helped me get hold of Hollard and they promised to send someone over. 16:00 I'm still on the side of the road waiting for help. Imagine being stuvk for more than 8 hours on the road but you have insurance that you pay without fail every month!!! I'm ****ed off at tboer service.

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Replies (1)
Hollard Insurance
Hollard Insurance's reply30 Nov 2023, 08:17
Official
 
Hello Kyrisani
 
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.  
 

To assist you further, kindly provide the policy number, claim number, or ID number of the policyholder. 


 Regards
 Hollard Insure Customer & Broker Experience team