BP
Brendon P
1 reviews | Active since May 2013
18 Mar 2015, 11:30
Worst Insurance company to deal with
A WARNING TO PEOPLE OUT THERE THAT HAVE INSURANCE COVER WITH HOLLARD TO PLEASE FIND ANOTHER COMPANY TO GET INSURED WITH AS THIS COMPANY WILL TURN YOU AWAY WHEN YOU HAVE HAD A CLAIM.THIS IS SO WRONG.THAT IS WHY WE HAVE INSURANCE WHEN SOMETHING BAD HAPPENS SO WE CAN GET COMPENSATED FOR LOSSES THAT TOOK PLACE BUT HOLLARD WILL EVENTUALLY TURN CLIENTS AWAY.SO PEOPLE OUT THERE PLEASE START TO CHANGE.I DONT WANT PEOPLE TO BE FACED WITH A PROBLEM LIKE WHAT IM GOING THROUGH NOW.
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Hollard Insurance's replyOfficial
19 Mar 2015, 10:55Hello rohron,
At Hollard we welcome customer feedback as it gives us an opportunity to deal with the complaint at hand.
It is part of Hollard's claims philosophy to pay fair and valid claims. This has been done in your instance, as all your claims have been paid to date. However, as with any contract, an insurance company can decide to no longer insure a risk, if they feel that the risk is too high, based on the number of claims submitted.
Should you wish to discuss this further, please contact us.
Regards
Lynn Buys
Complaint Manager
***
At Hollard we welcome customer feedback as it gives us an opportunity to deal with the complaint at hand.
It is part of Hollard's claims philosophy to pay fair and valid claims. This has been done in your instance, as all your claims have been paid to date. However, as with any contract, an insurance company can decide to no longer insure a risk, if they feel that the risk is too high, based on the number of claims submitted.
Should you wish to discuss this further, please contact us.
Regards
Lynn Buys
Complaint Manager
***
Hollard Insurance's reply19 Mar 2015, 10:55
Official
Hello rohron,
At Hollard we welcome customer feedback as it gives us an opportunity to deal with the complaint at hand.
It is part of Hollard's claims philosophy to pay fair and valid claims. This has been done in your instance, as all your claims have been paid to date. However, as with any contract, an insurance company can decide to no longer insure a risk, if they feel that the risk is too high, based on the number of claims submitted.
Should you wish to discuss this further, please contact us.
Regards
Lynn Buys
Complaint Manager
***
At Hollard we welcome customer feedback as it gives us an opportunity to deal with the complaint at hand.
It is part of Hollard's claims philosophy to pay fair and valid claims. This has been done in your instance, as all your claims have been paid to date. However, as with any contract, an insurance company can decide to no longer insure a risk, if they feel that the risk is too high, based on the number of claims submitted.
Should you wish to discuss this further, please contact us.
Regards
Lynn Buys
Complaint Manager
***