MH
Marlene H

1 reviews | Active since Feb 2017

02 Feb 2017, 12:58

Worst experience!

<p>There is no service at all at Hollard. Had the worst experience. I asked for a hospital plan ...and they issued me with3!! Now i try to cancel but nobody can help me. At first they don't answer the calls and if they do they keep you on line for 20minutes and eventually when you give them your details they put the phone down. I'm battling now for a week to cancel all the policies. But up to now i can't get through to them. If thats how you battle to get hold of them how will it be when you have a claim???????</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply03 Feb 2017, 15:13
Official

Hello Marlene

Please accept our sincere apologies for the lengthy hold time experienced.

Kindly note i have escalated your request for cancellation to the relevant department and feedback on outcome will be communicated to you as soon as possible.

Kind regards

Nathan Mangope

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