FD
Frederik D

1 reviews | Active since Sept 2013

10 Oct 2016, 17:01

Worst ever Experience

<p>I've been insured with them for just over a year now, suddenly I get a call from my broker saying Hollard want's to cancel my policy because I've claimed more than I've paid for the past year. I had two small unfortunate incedents over the year of which they paid out both but also increased my monthly amount twice. I've been with another insurance company for years now and had 2 or so previous claims with them much larger than my yearly contribution but never had to deal with something like this. Now my broker struggles to find me another insurer that doesn't load my insurance because now i'm seen as a high risk client. The claims only just exceeded my yearly contribution, but I mean this is why you take out insurance, it's a risk for both sides. Did they expect me to never claim and just pay them monthly, and now my name has been brought into desripute.</p>

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Replies (1)
Hollard Insurance
Hollard Insurance's reply11 Oct 2016, 07:34
Official

Hello Frederik99

I would like to thank you for contacting us regarding your experience.

I am sorry that you have received a cancellation notice and your broker is unable to find another insurer.

Our team will be in contact with you regarding the cancellation of your policy.

Kind Regards

Lynne Lawrence

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