SL
Shehaam L
1 reviews | Active since Jan 2018
07 Apr 2021, 18:43
Worst Ever
I would give this Insurers 0. Words cannot explain the how I feel. I was in an accident, car was taken to the panel beaters however when collecting the car it couldn’t drive. I drove the car there perfectly. Now Hollard states it does not form part of the claim. Wow taking the car in working condition, and receiving the car That cannot drive. I do not recommend Hollard, they are the absolute worst. I’m paying for a car that cannot move. Trash trash trash! Do yourself a favour and stay away. The comments made by the assessor, the problem is seen as co-incidental and rather unfortunate. Never in my life.I should have never left outsurance
Helpful (0)
Replies (2)0
Replies (2)Hollard Insurance's replyOfficial
08 Apr 2021, 08:14Hello Shehaam
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply08 Apr 2021, 08:14
Official
Hello Shehaam
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's replyOfficial
13 Apr 2021, 13:42Good Afternoon Mr Loonat
Thank you for giving us the opportunity to review your claim.
Based on our expert's report which confirms the improbability of impact damage causing engine components to fail.
I have sent our detailed findings and final response via email, together with our escalation process should you remain dissatisfied with the outcome.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Thank you for giving us the opportunity to review your claim.
Based on our expert's report which confirms the improbability of impact damage causing engine components to fail.
I have sent our detailed findings and final response via email, together with our escalation process should you remain dissatisfied with the outcome.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Hollard Insurance's reply13 Apr 2021, 13:42
Official
Good Afternoon Mr Loonat
Thank you for giving us the opportunity to review your claim.
Based on our expert's report which confirms the improbability of impact damage causing engine components to fail.
I have sent our detailed findings and final response via email, together with our escalation process should you remain dissatisfied with the outcome.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
Thank you for giving us the opportunity to review your claim.
Based on our expert's report which confirms the improbability of impact damage causing engine components to fail.
I have sent our detailed findings and final response via email, together with our escalation process should you remain dissatisfied with the outcome.
Kind Regards
Cathy Triggiani
Customer Resolution Consultant
