Worst customer service & lack of claim feedback

My car was written off in September, to date, I am still paying premiums! <br> Calling of the customer call centre, they are unable to provide me with answers to my claim status.<br> I am constantly asked to wait on the line to speak to supervisors etc. <br> I follow up only to be told all sorts of stories, at no point has Hollard taken it upon themselves to provide me with feedback!<br> <br> Deeply disappointed.