WORST CUSTOMER SERVICE EVER BZ12VBGP ***

<p>WORST CUSTOMER SERVICE EVER , MY SO CALLED INSURANCE COMAPNY SUCKS BIG TIME .</p> <p> </p> <p>I had an unfortunate event of my vehicle not starting , i notified my so called insurance company who are supposed to provding a service to me as their client, Hollard took a week to send out an assessor to assess the damage on the vehicle , once the assesseor assessed the vehicle is it then that the horror started.</p> <p> </p> <p>i could not believe the level of service that Hollard offers, the vehicle was assessed and had to go to the agents and another one week was taken to authorise the vehicle to go to the agents.</p> <p> </p> <p>The vehicle has been sitting at the agents for almost two weeks without Hollard telling me the way forward on my vehicle , i always have to phone them to find out what is happening and all i get told is that the senior managers are busy reviewing the report that was sent from the agents in order to provide a verdict on the vehicle , i mean one ****** week just to get an answer?????????</p> <p> </p> <p>I am frustrated because i have a one year old child i need to transport to creche and it doesnt seem like i will get an answer on my car anytime soon ,yet they keept deducting thir premiums everyday and am sitting without a vehicle.</p> <p> </p> <p>I am so tired to this process, I am tired of having to be the one calling after a service provider that doesnt have the courtesy to return calls or atleast respond to emails and what they donnt understand is i do not have mode of transport and that would mean my child my be at home until Hollard deceides to give me an aswer regarding my vehicle</p> <p> </p> <p>I am furious and I am ****ed off.</p>