SZ
Serdon Z
1 reviews | Active since May 2016
27 Mar 2019, 00:49
Worst Customer Service
On the 10th of March 2019 I lodged a complaint with the HOLLARD Head-Office regarding the atrocious service I had received at one of their Legal Advice Centres. It has now been two weeks later and I have not heard a single word from HOLLARD whatsoever. I find this conduct totally ridiculous. I’m profoundly disappointed with this bad service, as this is a Customer Service and Consumer Rights-issue, which you don’t get in stores who care for their clientele. I need HOLLARD Senior Management to remedy this situation in the interest of fair and equal customer service.
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Replies (1)Hollard Insurance's replyOfficial
27 Mar 2019, 07:54Hello Selby Prinsloo
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the service you have received.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the service you have received.
Kind Regards
Lynne Lawrence
***
Hollard Insurance's reply27 Mar 2019, 07:54
Official
Hello Selby Prinsloo
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the service you have received.
Kind Regards
Lynne Lawrence
***
Thank you for contacting us.
I am sorry your experience prompted you to contact us with a complaint.
Our team will be in contact with you regarding the service you have received.
Kind Regards
Lynne Lawrence
***
