mK
mashudu K

1 reviews | Active since Jul 2014

13 Feb 2024, 11:42

Worst company

I am now currently at their offices. They are not taking responsibility for their negligence of their service as I have proof of every communication and payment. I advised mojalofa I am not leaving until my claim has been done. He told me i will only be assisted after 4 days when their complaints department has dealt with the matter. Proof of payments were sent on the 31st of jan till today none of the payments were allocated or my account being restored. Now I am left alone

0
Replies (1)
Hollard Insurance
Hollard Insurance's reply13 Feb 2024, 11:57
Official
 
Hello  Avril
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Please confirm if your complaint relates to a funeral, life or short term policy?

 Regards
 

Hollard Insure Customer & Broker Experience team.