MK
Mathapelo K
1 reviews | Active since Oct 2021
02 Nov 2021, 22:24
WORSE SERVICE EVER
I AM BEYOND ANGRY AND I HAVE NEVER HEARD ABOUT THIS..
NO ONE IS EXPLAINING TO ME HOW IS POSSIBLE THAT THEY CAN'T FIND MY RETAIL VALUE
BROKER BUDDIES UNDERWRITTEN BY HOLLARD IT'S A ****
THERE ARE CHARGING ME 20% MEANING R50, 000 EXCESS BECAUSE THEY DO NOT KNOW THE RETAIL VALUE OF MY VEHICLE.
NO ONE TOLD ME ABOUT THIS 20% WHEN I CALL THEY HANG UP, THE PERSON HANDLING MY CLAIM SHARLENE SHE IS RUDE
HELPPPPPPPPPPPP... THIS INSURANCE WANT TO TAKE R50 000
Helpful (0)
Replies (3)0
Replies (3)
Hollard Insurance's replyOfficial
03 Nov 2021, 13:30Hello Mathapelo K
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's reply03 Nov 2021, 13:30
Official
Hello Mathapelo K
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Insure Complaints
Hollard Insurance's replyOfficial
03 Nov 2021, 15:30Hello Ms Khubalo
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Customer Resolution Team
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Customer Resolution Team
Hollard Insurance's reply03 Nov 2021, 15:30
Official
Hello Ms Khubalo
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Customer Resolution Team
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Customer Resolution Team
MK
Mathapelo K's updateReviewer Update
06 Nov 2021, 17:57How long does it take for the investigation team to advisor me accordingly.. Now I am punished for buying a brand new vehicle.. I need to apply for R50000 loan in order to get a replacement vehicle.. This insurance took R55 000.. Can someone tell me what is happening, This insurance it's a ****.. I have called all insurance in SA NO ONE HAS EVER HAD OF THIS CLAUSE.
IF YOU ARE BUYING A 2021 OR 2022.. BE CARFUL THIS INSURANCE WILL CHARGE YOU 20% If your vehicle is A WRITE OFF
IF YOU ARE BUYING A 2021 OR 2022.. BE CARFUL THIS INSURANCE WILL CHARGE YOU 20% If your vehicle is A WRITE OFF
MK
Mathapelo K's update06 Nov 2021, 17:57
Reviewer Update
How long does it take for the investigation team to advisor me accordingly.. Now I am punished for buying a brand new vehicle.. I need to apply for R50000 loan in order to get a replacement vehicle.. This insurance took R55 000.. Can someone tell me what is happening, This insurance it's a ****.. I have called all insurance in SA NO ONE HAS EVER HAD OF THIS CLAUSE.
IF YOU ARE BUYING A 2021 OR 2022.. BE CARFUL THIS INSURANCE WILL CHARGE YOU 20% If your vehicle is A WRITE OFF
IF YOU ARE BUYING A 2021 OR 2022.. BE CARFUL THIS INSURANCE WILL CHARGE YOU 20% If your vehicle is A WRITE OFF