CJ
Chris J

1 reviews | Active since Jan 2025

15 Jan 2025, 17:35

Won't recommend them

Hollard car insurance is a big mess my wife have been driving without any accidents or claims when the time did come for them to do a payback bonus no word from them they did send a date of last year end November we in 2025 still nothing they full of stories and excuses but you must pay on time every month

0
Replies (3)
Hollard Insurance
Hollard Insurance's reply16 Jan 2025, 11:01
Official
 
Hello Chris
 
We are sorry about the poor service experienced. You have not provided us with enough information to locate your policy information that will help us address your complaint.  
 

To assist you further, kindly provide the policy number?


 Regards
 Hollard Insure Customer & Broker Experience team 
CJ
Chris J's update16 Jan 2025, 13:53
Reviewer Update
I did send privately the information please check
Hollard Insurance
Hollard Insurance's reply16 Jan 2025, 15:14
Official
 
Hello  Chris
 
 
 
Thank you for bringing this to our attention.  We are sorry about the poor service experienced. 

 Our Customer Resolution team is currently looking into this matter and will be in contact with you to address your dissatisfaction. 

 Regards
 

Hollard Insure Customer & Broker Experience team.