Windscreen Fitment

<p>I put in a claim, with Hollardf insurance for the fitment of my windscreen which was cracked during a hailsotrm. responded rapidly, but that was the only fast thing about the claim. I submitted the claim on Monday 21 November2016. The windscreen was supposed to be ftted the folowing Monday at 09h00. they phoned me at 12h30 to inform that the guys will now be on the way to fit the windscreen. I could not stay and we rescheduled for the Thursday because they claim they were busy the following day.</p> <p>They arrived the Thursdday but with the wrong windscreen after I supp**** them with the full detail of the car. There was no response untill today whenthey gave me a call to ask when can they do the fitment. I responded and was told that they have o order the screen and I mus allow at least one day for delivery, information that would have been useful last week when they delivered the wromg sceen. After asking me when am I available I was told that I can only fit tomorrow after 15h 00 and they only do fitments until 16h00</p> <p> </p>