1 reviews | Active since Mar 2011
WHAT AM I PAYING FOR?
THE REASON WE PAY GOOD MONEY IS TO GET SERVICES THE MONIES WE PAY ARE WORTH, THATS THE BOTTOM LINE. I PAY R56 PER MONTH IN ORDER TO HAVE A VEHICLE IN THE CASE OF ACCIDENT TO ONE OF MY VEHICLES, BUT NOW I AM TOLD STORIES. I INSURE MY ISUZU KB300LX FOR BUSINESS USE WITH HOLLARD, WHAT THIS MEANS IS AS A BAKKIE (PICK UP) IT HAS TO LOAD STUFF SOMETIME, YET THE CAR HIRE OPTION AVAILABLE TO ME IS A CAR, THATS FINE! I PAY R56 FOR THIS CAR EVERY MONTH A FLAT RATE THEY SAID. WHEN I ASK WHAT CAR AM I PAYING FOR, THEY SAID IT DEPENDS ON AVAILABILITY OF THE VEHICLES, AND WHO THEY ARE WORKING WITH. I CANNOT PAY R56 PER MONTH FOR A GROUP T VEHICLE, NEVER. I REQUEST A 1.4 OR 1.6 ENGINE VEHICLE AND EUROPCAR HAS THOSE CARS (AVAILABILITY). IT MR MAIMELA WONT HELP ME, SOMEONE ELSE MUST. ON OTHER INSURANCES, R46 PM CAN GET ME A 1.4 CAPACITY CAR, AND YOU TELLING ME R56 GETS ME i10? YOU MUST BE JOKING! PLEASE GET ME THAT VEHICLE OR REDUCE MY CAR HIRE PREMIUM PLEASE, THISIS *******. AND I NEED THIS VEHICLE TODAY PLEASE! LET US STICK TO OUR COMMITMENT TO ONE ANOTHER, I PAY MONTHLY, YOU SUPPORT ME WHEN I HAVE AN ACCIDENT, BOTTOM LINE.
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint regarding the car hire option has been escalated to our policy administration department for urgent attention and feedback.
Kind regards
Lynne Lawrence
***
Thank you for your contact with Hollard.
The content of your complaint has been acknowledged.
Your complaint regarding the car hire option has been escalated to our policy administration department for urgent attention and feedback.
Kind regards
Lynne Lawrence
***
